EVMO News: Shipping, Fees & Return Policies
Dear customer, firstly, thank you for choosing us! Here is all you need to know about our shipping rates, transaction fees and our shippers and suppliers. Scroll down for our refund/return policy. When you make a purchase, you AGREE to all these conditions:
What are our average shipping rates to U.S customers?
We charge a standard flat rate to all customers in order to serve customer satisfaction. The U.S standard flat rate is €5.00 plus €1.00 of handling. We keep our shipping rates within the avergage range of our times.
What are our average shipping rates to EU customers?
We charge a standard flat rate to all customers in order to serve customer satisfaction. The E.U standard flat rate is €5.00 plus €1.00 of handling. We keep our shipping rates within the avergage range of our times.
International Transaction Fees Information
Please note that EVMO News does not charge additional transaction fees to our customers. However, our dropshippers may on occasion charge an additional international transaction fee. When and if a customer is charged, the fee goes directly to the suppliers and we do not profit from this transaction.
If you are charged this fee, it will most likely be labeled as "international transaction fee" in your banking movements.
If our suppliers charge you this fee, it will probably not exceed $4-5 USD if you are ordering from the US.
If you are charged this fee in the US, you probably ordered one of the following product categories from us:
Cups/Mugs, posters, or Tote Bags.
These product categories are EU/Globally produced and EU/Global suppliers may charge this fee as shipping prices are volatile due to the COVID-19 pandemic.
COVID-19 has caused very volatile shipping rates due to transport and travel shortage/limitations.
Please note that EVMO News is doing its best at keeping its shipping rates FLAT & FAIR for all customers. We will never charge you an extra international transaction fee.
We humbly ask to be understanding of our shippers & suppliers as their cost/rates are changing and are volatile during this COVID-19 period.
We advise you to subscribe to our offers so you can get continuous discounts on your purchases.
If you personally know Megan, the CEO, contact her for any shipping or discount related info.
What is our Return/Refund Policy?
We are a company that operates AGAINST waste and we adopt a dropshipping model that permits us to print items UPON SINGLE order of the customer.
Q: What does this mean?
A: It means that in order for us to supply you with an ECO, ethically made product that doesn't waste, we must pay our suppliers UPON YOUR ORDER and they start WORKING.
A: Once they make your product, we cannot go back to them and ask them to sacrifice the money they made in labor in order to print and manufacture your single order.
Q: What does this mean for you?
A: For you, as our customer who values eco and ethically made fashion, it means you are a RESPONSIBLE buyer who accurately knows his/her/their size PRIOR to ordering. You buy responsibly so there is no need to request a refund because you purchased exactly what you wanted.
Q: What does this translate into?
If you would rather buy ethically and eco to support our planet, it means you understand our refund/return policy which does not allow us to refund nor accept any returns since we firmly stand with our moral mission to: lower carbon/gas emission (shipping), and to treat our workers and products with care, respect and paid labor.
Q: What if I do not know my size?
A: We have a chat that works 24/7 on our website. You can always be advised which correct size to order. Please do not hesitate or be shy. You will get what you want. Just talk to us.
Q: What if my item looks nothing like what I ordered?
A: Rest assured this never happens. The only rare instance we will refund is IF the supplier has totally and completely messed up the design of your product. We operate with serious suppliers, this never happens. So you can breathe easy and let us do the work for you.
We are an ethically and sustainably made brand born with the sole purpose of empowering all individuals and our planet. We stand for moral justice, promote equality and an eco-sustainable planet where all can thrive. We believe we can make the world a better place and that you want to be a part of this amazing journey with us.
We hand craft our products and then digitalize them
Our entire brand has been built from head-to-toe by our founder: Megan Sanchez
We are a female-made brand ♀️
Our goal with our brand is to promote DIVERSITY
To instill a POSITIVE MINDSET
To let ECO SUSTAINABILITY THRIVE
To encourage EQUALITY of all GROUPS and GENDERS
To do all of this with some SASS and HUMOR :)
We also share positive & authentic fact-checked news to help you be your best self and live your best life
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If you have any more inquiries, you may contact us using the contact box below
Last Edited on 2020-06-12